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Legal notice

Legal notice

Electrónica Embajadores reserves to itself the power to make amendments to information or configuration and presentation on the web site at anytime and without previous notice.

Both access to this Website and the use you may make of the information contained therein is under the sole and exclusive responsibility of the user. That is why, Electrónica Embajadores shall not be liable for any consequence, damage or injury that may result from such access or use of information.

Electrónica Embajadores shall only be responsible for errors and omissions contained in the information of its ownership, committing from the rest of the information to make best efforts so that the holders may update the information themselves.

The derivative rights of Electrónica Embajadores in its different forms belong to Electrónica Embajadores ,consequently its unauthorized use by third parties will give rise to the liabilities established by law. Any references made on our websites or, to any product, service, process, link, hypertext or any other information involving the trademark, trade name of the manufacturer or provider, owned by third parties will neither constitute nor imply any backup, sponsorship or recommendation whatsoever on the part of Electrónica Embajadores.

Property of website

The intellectual property rights of the web sites and and the different elements contained are property of Electrónica Embajadores and the said company shall be exclusively entitled to the right to use this property in any form, particularly copyright distribution, public communication and transformation. The right to partial reproduction is granted, providing the following conditions are met:

  • If said action is not contrary to the purposes of the website of Electrónica Embajadores
  • If said action is conducted for the purpose to obtain information contained and not for commercial purpose.
  • That none of the documents or images contained in this website are modified in any way
  • That no image available on this website is used, copied or distributed separately from the text or other images to which it belongs.
  • That it has been previously notified to Electrónica Embajadores'

General conditions

The present general conditions of sale strictly apply to all the sales of products made in the European Union by Electrónica Embajadores under Corporate Tax ID number, B80082365 to legal person. Any order placed in Electrónica Embajadores applies necessarily as special condition, decisive and essential, the unqualified acceptance by the customer of the general conditions of sale of Electrónica Embajadores existing the day the corresponding order was placed and detailed in the Sales contract. Furthermore, the customer acknowledges that the acceptance of the conditions will involve the application of those conditions to the corresponding order as well as any other subsequent order except for new conditions introduced by Electrónica Embajadores to your knowledge. The fact that Electrónica Embajadores doesn't resort at some point to present conditions may neither be interpreted nor mean to give up resorting to them in the future or in the past.


The prices published in Electrónica Embajadores are in Euro (€) and are valid except for typographical errors. The prices published don't include VAT. VAT will be applicable on the total purchase price on the day of the order if its destination had this rate taxation. Any VAT rate change will automatically be applicable to selling prices of the products in Electrónica Embajadores.

Several payment options

As the customer places their order, they may feel free to choose how to pay their purchases by means of those payments:

  • Paypal
  • Credit or Debit Card
  • Bank transfer


The offers submitted by Electrónica Embajadores are valid in the limit of the stock available. Electrónica Embajadores reserves the right to change their product range according to the difficulties imposed by their suppliers.


The products purchased will be delivered to the person and the address set out in the purchase order. By default, the invoices will be sent to the address set out by the customer at the moment you are joining Electrónica Embajadores.

On Saturdays, Sundays and bank holidays there won't be any shipments nor deliveries.

Nevertheless, delay will not imply the cancellation of your order or any indemnification.

An order is deemed to have been delivered at the moment the package or packages are being delivered to the customer and this latter signs the receipt document of the delivery.

It is the responsibility of the customer to verify the condition of the goods and the indication of the anomalies in the delivery note of receipt document. For shipments outside the European Economic Community, please consult us.

Cancellation and return policies

  • Return of merchandise, right of withdrawal
    • Our policy, in fulfillment with current regulations, is granting the right to return any item bought at Electrónica Embajadores in the time limit of 15 days from the day of receipt. You will not have to give any explanation, any item bought at Electrónica Embajadores and returned in the original complete packaging, sealed and in perfect condition will be accepted without further ado. Within no more than 15 days of receipt of the returned package Electrónica Embajadores is committed to reimbursing. Before returning, you need to inform the Customer Service department. If the cause of returning is due to defects on the returned item or to the fact of not corresponding to what was required, Electrónica Embajadores will take every cost on return and new shipment. If the reason for return is due to dissatisfaction, we will refund the item value but not our shipping charges or your return costs. For further information about your right of withdrawal in respect of the purchase during the period of reflection ,visit the Official European Commission of the Consumer Rights Website or Member States
    • You may return your items to the retail shop or calling us at (+34) 914737482.
    • You can get in touch with us by regular mail using the following address: Electrónica Embajadores - Calle Embajadores, 138 - (28045) Madrid - Spain
    • Or by e-mail
  • Cancellation of orders:
    • If the cancellation of your order arrives before the goods issue, the customer will not have any expenses. In case of cancellation after the goods issue, the customer will have to pay the shipping costs as well as the costs of returning of the order.

Online alternative dispute resolution

  • Pursuant to article 14 of Regulation EU 524/2013, of May 21, those customers who have the status of consumers under current regulations, may, prior to judicial proceedings, resort to the out-of-court settlement of conflicts. To do this, the online dispute resolution platform (ODR Platform) is made available to you at the following link where you can state the reason for your claim:

Legislation and jurisdiction

  • Spanish law will be applicable for the interpretation of the contractual relationships that arise between the buyer and the company ELECTRÓNICA EMBAJADORES S.L. In the event that the buyer acts as a company, either in the form of a natural or legal person, the regulations on consumers and users will not be applicable.
  • The jurisdiction of the buyer's domicile will be applicable in those cases in which the buyer has the characteristics of a consumer. In those cases in which the buyer turns out to be a company, the Courts and Tribunals of the Comunidad de Madrid will be competent for the interpretation and execution of these contractual conditions.
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Phase 0: We have decided to reopen taking all security measures. The customer service hours will be normal. You can check here.
The maximum capacity in the premises is 6 people, groups of 2 or more people are not allowed.
A maximum of 3 public service posts are set, with 2 m of separation between them and there are separation with the public, an ozone generation team, all our operators will wear safety PPE and the use of hydroalcoholic gel is offered at the entrance of the premises. It is recommended that they come with mask protection and gloves. Self-service is not allowed: NO SELF-SERVICE

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